![]() ![]() We are aware of this problem with this error message in the app when playing videos occasionally. Getting a ‘Video must be visible to play’ error message If you need help with your subscription, please contact and we will be able to help you. To get the best experience of Guardian’s crossword and other puzzles like Sudoku, you might want to consider our standalone Puzzles app. We are aware of problems with crosswords in the app on occasions and these issues are passed to the development team who will be keen to investigate. I am having issues with the crosswords in the app Currently there is a very small amount of content that does not work on mobile devices. We’re working hard to bring every piece of Guardian content to the apps. Why can’t I see sudoku, quizzes or polls? For more tailored content, you can choose the Australian, International, UK and US editions of our content in the settings area. ![]() Yes, the app is available in every country through the App Store. It does not store any personal data.The Guardian app works on all Apple devices running iOS 14 and above. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is used to store the user consent for the cookies in the category "Other. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". ![]() These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly. ![]()
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